Terms & Conditions

TERMS OF SALE AND REFUND POLICY

Complete terms of purchase are provided at checkout. All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy. Products returned beyond 30 days that have no evidence of being used will receive a 100% credit towards future purchases. Used products will receive a 50% credit. Products can be returned to our salon for free to avoid shipping charges.

DAMAGE DUE TO FREIGHT OR SHIPPING

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the product carefully to ensure it has not been damaged during shipping. All claims for damaged products must be made within 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product.